Our services
Let our Services help you achieve your business goals
Staff Augmentation
Whether your business has a skills gap for a specific project or a short term need for supplementary support in any technical or business function, IS Talent can provide you a solution using our Near-Shore and Off Shore offerings.
Staff Augmentation provides the right skills and experience at the right time, with flexible and super competitive rates for your business to fulfil your commitments to your customers.
IS Talent offers highly skilled and experienced people in aspects of technical, project/programme, and business support functions.
These include:
Professional Services - World class Professional Services skilled individuals; be it Project and Programme Management (Waterfall, Agile & Hybrid) to lead and manage Professional Service implementations, through to the Technical Consultants for implementations.
We have fully qualified, Professional Services individuals that have extensive experience with Cloud, Cyber, Workplace and Business Application technologies.
Managed Services - skilled individuals that have operational excellence at the core of their DNA. Most of our staff have experience of Managed Service delivery at global scale within Tier 1 delivery organisations and this is complemented with staff that have extensive experience within small to medium sized businesses.
As well as front line Service Desk agents, multiple language skills, the full repertoire of ITIL support capabilities and Dev Ops engineers, we provide level 2 and 3 technicians that have extensive experience in Cloud, Cyber, Workplace and Business Application technologies.
Business Operations - skilled individuals that have back-office operational excellence and experience. We have a balance of Global, Tier 1, large scale experienced staff as well as staff with extensive experience in small and medium organisations.
This balance gives us the ability to help smaller organisations mature using this relevant and extensive experience.
We have staff that can set-up, as well as deliver, the Business Operations function which, if executed correctly, provides businesses with timely and accurate trusted information that can be safely used to make business decisions.
Block Time
Aimed at organisations who want to use the services of a specialist IT Support organisation, our Block Time service allows our clients to pre-pay for technical support for when things go wrong.
We provide a simple interface for clients to request help to resolve issues when help is needed, and we do the rest.
Every time IS Talent works on a client issue, we reduce the amount of time remaining on credit. Simple. If or when the credit runs out, clients simply top the amount of time up.
Block Time is aimed at smaller organisations who don't have IT specialists within their organisations and provides the benefit of a simple service rather than, what can prove to be, costly fully managed services.
We use auditing technology which records exactly what our technicians do when working on client systems, providing full transparency and peace of mind.
Business Function Near/Off Shoring
IS Talent also works with clients to fully or partially move 'Business Functions' to our Near or Offshore delivery locations.
'Business Functions' is our term for any part of an organisations technical or Business Operations capability: Service Desk, 2nd or 3rd level technical support, Network operations, Security operations, Development capability, HR Administration, Biz Ops, and Finance functions to name but a few.
We can provide a whole 'Business Function' for our clients from Near or OffShore, or we can tailor a solution which uses a hybrid of the clients staff with IS Talent specialists. This can be used to provide 24/7 support coverage or when multi-lingual skills are required.
Our Deployment Approach
IS Talent prices cover all legal obligations in the countries from which they are delivered; there are no hidden extras.
Our prices, where required, include office space, power and cooling, as well as workstations and headsets, all of our back-office support functions including payroll, HR support, retention programmes, and local management support.
Where office space is required, we typically decorate the allocated office with our client's branding, and our offices also provide shared video conferencing, boardrooms, pantries and gyms. Our offices have full fail-over capabilities and are networked with ultra-fast fibre internet connections.
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.